For the purposes of this policy, "ANZ StudyConnect" includes ANZ StudyConnect, and
its related entities.
collected via the Websites and associated interfaces. By using the Websites, or
entering into an agreement with us in relation to the Websites you are taken to
have read, and agreed to the collection, use, disclosure and handling of your personal
changes. We welcome your comments and feedback.
Respecting information privacy
We recognize the importance of protecting personal information. We do not collect
sensitive information as defined under the Privacy Act such as racial or ethnicity
information, political opinions or associations, criminal records or health information.
In collecting and handling personal information, we are bound by the Privacy Act
1988 (Cth), including the Australian Privacy Principles (2014), and applicable Privacy
Problems or Questions
If we become aware of any ongoing concerns or problems with the Websites, we will
take these issues seriously and study to address these concerns. If you have any
please contact our Privacy Officer at privacyofficer@anzStudyConnect.com
For more information about privacy issues and protecting your privacy, visit your
local Privacy Commissioner's website.
Collection of Personal Information
We may collect the following personal information:
Information, such as your name, email, other contact details, addresses, gender,
industry, occupation and personal interests and any other information that you provide
us or our service providers by using or subscribing to our products or services
Registering to use the Websites or parts of them through ANZ StudyConnect and associated
websites; logging in to use our Websites via your social networking site (“SNS”)
account and any information provided by that SNS to enable you to register or log
into our website and use the requested service from time to time; filling in forms
on the Websites or websites of our service providers e.g. an online study application;
contacting us or our service providers for any reason including reporting a problem
with the Websites, requesting further services or completing our surveys; posting
or contributing material on our Websites; or applying for credit.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although
you do not have to respond to them.
Details of transactions you carry out through the Websites including any competitions
or promotions. Details of your visits to and behavior on the Websites including,
but not limited to your IP address, Cookie information, traffic data, location data,
weblogs and other communication data and the resources that you access.
Information about you that we obtain from service providers or third parties.
Use of Personal Information
We may use your personal information to:
Ensure that content from the Websites are presented in the most effective manner
for you and for your computer; Provide a better service or product to you, for instance
by automatically populating forms on our Websites by which you make enquiries of
selected Schools or Colleges; combine your personal information with information
that we have collected from our service providers, third parties, cookies or web
beacons in order to provide you with a better or more personalized experience and
to improve the quality of our services; personalize and customize your services,
experience, advertising and content that you view and engage with on our Websites
or the websites of our service providers and business partners. This may include
displaying targeted advertisements based on your personal information; respond to
or provide you with service, products, information and assistance that you request
from us; contact you to conduct surveys, research and feedback about our products,
services or our Websites; verify your identity when you register or log into our
Websites via your SNS account; allow you to participate in interactive features
of our service, when you choose to do so; notify you about changes to our service
and remind you of your password and username; share your information with our service
providers and other third parties so that they can provide you with products or
services on our behalf or help us to provide you with the requested products or
services including contacting you in relation to the products or services;
We may also use your personal information to:
Provide you with information about offers, promotions, goods or services, which
we believe may be of interest to you; and share your information with our service
providers and other third parties so that they can contact you directly about their
offers, promotions, goods or services, provided that if we do use your personal
information in these ways, we will always give you the opportunity to request that
your information not be used for further direct marketing in the future.
Disclosure of your Personal information
We may disclose your personal information to:
Educational Institutions that have listings or advertising on our Websites and which
you have requested information from by submitting an enquiry. If you request information
from these organisations through our Website, you will need to check their privacy
policy to find out how that organization handles your personal information. We are
not responsible for the way other organisations collect, use, disclose or handle
Third party suppliers:
These Terms and Conditions are governed by the laws in force in Victoria, Australia
and Worldwide and you irrevocably and unconditionally submit to the non-exclusive
jurisdiction of the courts of Victoria, Australia and any courts, which may hear
appeals from those courts.
Storage, Security and Processing
We strive to ensure the security, integrity and privacy of personal information
submitted to our Websites, and we review and update our security measures in light
of current technologies. Unfortunately, no data transmission over the internet can
be guaranteed to be totally secure. However, we will endeavor to take reasonable
steps to protect the personal information you may transmit to us from our online
products and services or otherwise collected by us. Once we do receive your transmission,
we will also use reasonable endeavors to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our
information systems are obliged to respect the confidentiality of any personal information
held by us. However, we are not responsible for events arising from unauthorized
access to your personal information.
Transfer of Personal Information internationally
Personal information submitted by ANZ StudyConnect‘s customers and visitors to our
Websites may be held on servers located internationally or in the data centers of
ANZ StudyConnect’s outsourced data processors with data centers internationally.
The purposes of transfer of data outside of internationally are the secure storage,
back-up and retrieval of data. ANZ StudyConnect has implemented policies and procedures
to safeguard the secure storage and processing of data and have verified the security
arrangements of its outsourced data processors and has implemented contractual arrangements
with its outsourced data processors.
When you provide us with your personal information you give us your consent to the
transfer of personal information internationally for the purposes described above.
Correction and access
We will endeavor to take all reasonable steps to keep accurate and up to date any
information which we hold about you. If, at any time, you discover that information
held about you is incorrect, you can contact us to have the information corrected.
You can also gain access to the personal information we hold about you, subject
to certain exceptions provided for by law. To request access to your personal information,
please contact us.
Cookies and Web Beacons
‘Cookies’ are text files containing small amounts of information which are downloaded
to your computer when you visit a website. Cookies are then sent back to the originating
web domain on your subsequent visits to that website.
Cookies are industry standard and are used by most websites, including our Websites
and are useful because they allow: a website to recognize a user’s device to enable
more efficient navigation of the website, remember preferences and generally improve
a user’s experience; customization and personalization of advertising presented
to you based on your interests which are determined by your actions such as the
pages you view, the links you click, the search terms you enter using search engines,
the products and services you use on our Websites including registrations with ANZ
StudyConnect; and compilation of analytical data to improve site performance and
monitor traffic, measure the effectiveness of products, services, website usage
‘Web Beacons’ are small pieces of code that are contained in emails and webpages
and allow a website to transfer or collect information such as whether an email
is opened or links are clicked upon. We may use Web Beacons to determine which emails
When you use our products, services or visit our Websites, we may, or we may allow
service providers or third parties such as our analytics partners, or our advertising
and adserving partners, to place one or more ‘Cookies’ on your computer or collect
information about your browsing activities through Web Beacons. If your access to
our products, services or Websites is through a mobile or tablet device, we may,
or we may allow these service providers or third parties to use mobile or tablet
measurement software to obtain similar information that we do through Cookies and
software on our Websites to assist us to provide or improve the provision of our
products and services to you, display personalized advertising and to assist us
to audit, measure and analyze usage across our Websites. We may combine our Cookies
(or information collected through our Cookies and Web Beacons) with third party
Cookies to provide more relevant services and advertising to you on our Websites
or third party websites.
software, there is a simple procedure in most browsers or the settings section of
mobile and table devices that allows you to deny or accept the cookie or mobile
measurement software feature. However, you should note that disabling these features
may cause some of the functions on our Websites not to study properly.
Applications, widgets or links to other websites
We provide links to websites outside of our Websites, as well as to third party
websites. We also allow some third parties to display widgets and applications on
our Websites that allow you to interact and share content including social media
buttons such as Facebook share and like, Twitter, Pinterest and Google+ (among others).
These linked sites, applications and widgets are not under our control, and we cannot
accept responsibility for the conduct of companies linked to our Websites or collecting
information through these third party applications or widgets. Before disclosing
your personal information on any other website, or using these applications or widgets
we advise you to examine the Terms and Conditions of using that website and the